Privacy Policy

Privacy Policy

Last Updated: [Insert Date]

Energy Capital Midlands Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services related to energy efficiency surveys and Energy Performance Certificates (EPCs) in the UK.

We may collect and process the following information:

• Personal Information: Name, address, email, phone number, and payment details.
• Property Information: Details about your property, including size, energy usage, and efficiency ratings.
• Technical Data: IP address, browser type, and website usage data collected through cookies.

We use your information to:

• Conduct energy efficiency surveys and provide EPCs.
• Process payments and issue invoices.
• Communicate with you regarding your services.
• Improve our services and website experience.
• Comply with legal and regulatory obligations.

We do not sell your data. However, we may share your information with:

• Accredited Assessors: To conduct energy assessments and issue EPCs.
• Service Providers: Third-party companies that assist in delivering our services (e.g., payment processors, IT support).
• Regulatory Authorities: When required by law or to comply with industry regulations.

We implement appropriate security measures to protect your personal data from unauthorised access, loss, or misuse.

We retain your data only for as long as necessary to fulfil our services and legal obligations. After this period, your data will be securely deleted.

Under UK data protection laws, you have the right to:

• Access your personal data.
• Request corrections to inaccurate information.
• Request deletion of your data where applicable.
• Restrict processing under certain conditions.
• Object to the use of your data for direct marketing.

To exercise your rights, contact us at info@energycapitalmidlands.co.uk

We use cookies to improve your experience on our website.  You can manage your cookie preferences through your browser settings.

If you have any questions about this Privacy Policy or your data, please contact us:

Energy Capital Midlands Ltd.
Email: info@energycapitalmidlands.co.uk
Phone: 07863628451

By using our services, you agree to the terms of this Privacy Policy.